About BKB Tech Solutions
A Service-Disabled Veteran-Owned business dedicated to delivering exceptional IT support and endpoint management services
Our Founding Story
BKB Tech Solutions was founded with a clear mission: to deliver reliable, hands-on IT support and endpoint management services that keep organizations running at peak performance. We understand that behind every business objective is a workforce that depends on technology working seamlessly.
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we bring the discipline, accountability, and mission-first mindset of military service to every client engagement. Our founder, Nathan Butler, established the company with a commitment to service excellence rooted in years of IT operations experience and a deep understanding of what organizations need to stay productive.
We specialize in the full spectrum of IT support and endpoint services — from Tier 1-2 helpdesk support and device imaging to user onboarding/off-boarding, Active Directory and Entra ID management, and ticketing system administration. Whether it's deploying hundreds of laptops, managing a ServiceNow environment, or ensuring smooth employee transitions, our team handles it all.
Our approach is simple: responsive support, efficient device lifecycle management, and proactive identity and access administration — so your team can focus on what matters most.
Our Core Values
Principles that guide everything we do
Reliability
We keep your endpoints secure, your users productive, and your IT operations running without interruption.
Mission-Focused
Every engagement is tailored to your organization's unique IT support and endpoint management needs.
Veteran Expertise
Our team brings military discipline and hands-on technical experience to every helpdesk ticket and deployment.
Service Excellence
Proven track record in device lifecycle management, user support, and enterprise IT operations.
Leadership
Nathan Butler
Founder & Principal Consultant
Nathan founded BKB Tech Solutions with extensive experience in IT support operations, endpoint management, and enterprise service delivery. As a service-disabled veteran, he brings unique discipline, leadership, and an unwavering commitment to keeping organizations running smoothly.
His expertise spans helpdesk operations, device lifecycle management, Active Directory and Entra ID administration, and ITSM platforms like ServiceNow and Kace. Under his leadership, BKB Tech Solutions has established itself as a trusted partner for organizations that need responsive, reliable IT support and seamless endpoint services.
Certifications & Achievements
SDVOSB Certified
Service-Disabled Veteran-Owned Small Business
CompTIA Security+
Industry-recognized certification in cybersecurity fundamentals and best practices
ITSM Expertise
Certified in ServiceNow, Kace, and enterprise ticketing platforms
Endpoint Specialists
Expert device imaging, deployment, and lifecycle management